Thames Valley Police: Developing Potential

Leadership development at scale using DISC + TEIQue; identical behavioral profiles diverged based on TraitEI.

Leadership Development

The Challenge

Thames Valley Police needed to revolutionize their leadership development approach. With traditional training falling short, they faced the critical task of equipping Sergeants and Inspectors with the advanced interpersonal skills necessary for modern policing.

How could they identify high-potential officers and provide them with personalized development that would transform both individual careers and organizational effectiveness?

The Solution: Precision Development with DISC & TEIQue©

Thames Valley Police implemented a groundbreaking development program built around two powerful assessment tools: DISC and TEIQue©. This dual-assessment approach became the foundation for their Developing Potential Cohorts – an intensive two-year journey designed to transform leadership capabilities.

The program delivered:
  • Deep behavioral insights through DISC profiling
  • Trait emotional intelligence mapping via TEIQue© assessment
  • One-on-one coaching that translated insights into action
  • Customized development plans targeting specific growth areas
  • Ongoing reassessment to measure progress and refine approaches

What made this program truly innovative was its specialized focus, creating dedicated cohorts including "Women in Police" and role-specific groups for "Sergeants and Inspectors" – ensuring development was tailored to unique leadership challenges.

The Breakthrough Moment

The program revealed a game-changing insight: officers with identical DISC profiles achieved dramatically different leadership results based on their trait emotional intelligence (TraitEI) competencies.

Consider this revelation: officers with high Dominance (D) profiles were naturally directive and action-oriented. However, those who also possessed high Empathy, Self-control and Emotion Management transformed this dominance into inspirational leadership, while those lacking these TraitEI facets often created resistance and disengagement.

This discovery allowed for laser-focused development interventions that worked with natural behavioral tendencies while enhancing trait emotional intelligence skills.

Measurable Results & Impact

The transformation was remarkable:

36
Officers per cohort receiving specialized training
2 yr
Comprehensive development journey
15+
Dedicated coaches in Leadership Academy

The program's success led to the establishment of a dedicated Leadership Academy with 15-16 specially trained coaches who continue applying these powerful psychometric tools.

Chief Inspector James Wilson - Thames Valley Police

"The combination of DISC and TEIQue© gave us insights we simply couldn't have gained any other way. We're now able to develop leaders who aren't just effective commanders but who truly inspire their teams."

The Future

Thames Valley Police continues expanding this successful approach:

  • Two cohorts of 36 officers enter the program annually
  • Their Leadership Academy continues growing
  • Extended coaching ensures sustained development
  • An expanding self-learning library supports ongoing growth

This case demonstrates how combining behavioral assessment and trait emotional intelligence tools creates a development framework that transforms performance in high-pressure environments where interpersonal effectiveness makes all the difference between good and exceptional leadership.